Changes to Mobile Devices

Navigation:  CleanLink Mobile > Managing Mobiles >

Changes to Mobile Devices

Previous pageReturn to chapter overviewNext page

In the course of normal business operations you may wish to either change the devices used or change which employee a device is registered to. Click on the boxes below to go to the corresponding subject area.

 

Mobile Changes1

Switching to a New Device

 

These steps will cancel the existing link and send data to a new device. Please ensure that all required data is synced from the device before starting as unsynced data in the device's inbox or outbox will be lost.

 

Mobile Changes2

 

Wipe Data:

Go to Mobiles > A. Select Mobile for Export > S. Send System Command to control Selected Mobile, select Wipe Mobile then Send Command..

Mobile Changes3

 

Following this the Mobile Status of the device will show as Mobile Changes4

 

Reset Device:

Go to Mobiles > A. Select Mobile for Export > S. Send System Command to control Selected Mobile, select Reset Device then Send Command

Mobile Changes5

 

Following this the Mobile Status of the device will show as Mobile Changes6

 

Install CleanLink app to new Device.

Apple Devices

 

(The example screens are taken from an iPhone. iPad screens are similar)

 

In order to use CleanLink Mobile on any Apple device it is necessary to have an account with Apple using ITunes. This requires the setting up of an ITunes Login and password. Once an ITunes account is established, use the Mobile you want to install the app on to go the App Store and search for 'CleanLink Mobile'. The App is free to download but you will need to enter your ITunes password to download it, as you do with any application.

 

Add_MobileA3

 

Once the CleanLink Mobile App has downloaded, tap the icon to start the App.

 

You will then be offered the choice to ‘Link to CleanLink Base Station’ or continue without linking. Select ‘Link to CleanLink Base Station

 

Add_MobileA4

 

Android Devices

 

(The example screens are taken from an Android Phone. Android Tablet screens are similar)

 

In order to use CleanLink Mobile on any Android device it is necessary to download and install the CleanLink Mobile App. It’s easy to download and install Android apps on Google Play - just follow these steps for paid for, or free apps such as CleanLink. Make sure that you have strong connectivity on your phone or tablet at the time you push the download. Connecting your device to the computer via USB cable is not sufficient. It’s not possible to download the app first to your computer and then transfer the app later to your phone, or tablet.

 

Go to the Google Play Store, select the ‘Apps’ option then search for 'CleanLink Mobile'. (Free to download).

 

To install the app, tap the 'Download' button.

 

Tap 'Accept & download' to accept the permissions for the app (or press Back if you don’t want to download) - your item will start downloading immediately

 

image012                image013

 

When the application has started, you will be offered the choice to ‘Link to CleanLink Site Manager’ or continue with a demo. Select ‘Link to your data in Site Manager’ option

 

You will see the following screen. Enter the following information:

 

Add_Mobile6

 

Following this the Mobile Status of the device will show as Mobile Changes7

 

Approve the Link

Go to Mobiles > A. Select Mobile for Export > S. Send System Command to control Selected Mobile, select Approve Link then Send Command

Mobile Changes8

 

Following this the Mobile Status of the device will show as Mobile Changes9

 

Send Data to Mobile

The device is now ready to receive data. Go to Mobiles > A. Select Mobile for Export > I. Send all of the above to send data to the device.

 

Mobile Changes9a