Maintaining Clients

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Maintaining Clients

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Client information can be viewed and amended via the Clients > A. Maintain Clients screen.  This screen shows a list of Active and Inactive clients, their address/contact information and other options as shown in the screen below.

 

 

ClientSiteInfo3

 

 

Maintain Clients Browser Format

 

This page, accessed via Clients > C. Maintain Clients Browser Format, enables you to view the data for multiple clients at one time. You can sort and filter the data to limit what is shown.

 

ClientSiteInfo9d

 

From here you can use the Export option to produce a report including only those fields you select. Please note that only Clients included in the onscreen filter at the time of selecting Export will be included.

 

ClientSiteInfo9f

 

 

Invoice Set-Up

 

The rules that control how invoices are handled can be viewed/edited via the Invoice Set-Up tab as shown below

 

        ClientSiteInfo4

 

Send Main Invoices To:

 

1. CLIENT address with all Sites on one Invoice.

2. CLIENT address with each Site on a separate Invoice.

3. SITE address with separate Invoice for each Site.

4. SITE address with periodics summarised on one Invoice

 

Send Supplementary Invoices to:

 

1. CLIENT address with all Sites on one Invoice.

2. CLIENT address with each Site on a separate Invoice.

3. SITE address with a separate Invoice to each Site.

0. No Supplementary Invoice. (Stores will be added to the main invoice)

 

Supplementary Invoices are for stores and extras. We recommend using these so that any query does not delay the payment of the main invoice, which will reduce the risk of impacting your cash flow. When stores are posted to invoices it will either create another (supplementary) invoice or add them to the existing invoice.

 

Send Stores:

 

Stores to Main or Supplementary Invoices.

Stores to One Off Invoices.

If you want stores to be invoiced straight away, select ‘Stores to One Off Invoices’ stores posted will create or add to a one off invoice.  You will then need to run the One Off Invoice routine to produce the invoices.

 

If the ‘Stores to One Off Invoices’ option has NOT been selected, where the stores are posted depends on how the main and supplementary invoices have been set up.

 

By default only chargeable stores are added to invoices. Ticking the ‘Post Non Chargeables’ box will add all non-chargeables to the invoice with a £0.00 charge.

 

Invoice Header:

 

1 With Site Header.

2 Without Site Header.

There are two invoice styles - with or without a Site Header.

 

1.With Site Header – The site name and first line of the address is printed in the Body of the invoice.  This would be used for a client with multiple sites and all sites are to be invoiced on the same invoice.  Stores would be listed under the appropriate site.

2. Without Site Header - If you chose this option you will need to put the site name as the first line in Regular Invoicing as a site identifier. Stores will be listed under the appropriate site.

 

The Invoice Header is only relevant if ‘Send Main Invoices to’ is set to 2 or 3.

 

The major point to remember is - If you select any type of supplementary invoice all stores will be posted to the supplementary invoice instead of the main invoice, so a client would receive two invoices, one with the regular invoicing and another with the stores. If no supplementary invoice is selected stores will be posted to the main invoice.